FAQs
How do I earn a credit? You'll earn a credit when you spend $20 or more (pre-tax) on a qualifying in-store, online or Same Day Store Pickup purchase. All you will need is your AutoZone Rewards ID, phone number or digital card if shopping in-store.
Can I return part to AutoZone if it doesn't work? ›
IN-STORE RETURN POLICY
To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.
How does AutoZone check your car? ›
Fix Finder reads information from the Check Engine, ABS, and maintenance lights. The test often takes less than a minute once the reader is plugged in. Find the closest store to you. To learn more about what the lights on your dashboard mean, you can also check out our information on common Check Engine light codes.
What are the disadvantages of AutoZone? ›
AutoZone's greatest disadvantage as of today is their growing burden of debt. Annual reports show a debt increase from $2,726,900 in FY2013 to $4,187,000 in FY2014. This debt increase could particularly affect the company's ability to expand outside U.S territories.
How long do AutoZone credits last? ›
Do my credits or AutoZone Rewards ever expire? Each of your credits will expire 1 year (365 days) from the date of issuance. Your AutoZone Rewards that are earned will expire in 3 months (90 days).
Does AutoZone give cash back? ›
Re: How to get the most CashBack at AutoZone? I use my 3% AOD card for in store purchases, coupled with the AutoZone Rewards card. The Rewards card gives $20 back on 5 purchases of $20 or more.
Can I get a cash refund if I paid by debit card at O'Reilly's Auto Parts? ›
Refund Method: O'Reilly Auto Parts offers refunds for returned items in the same form of payment used during the original purchase. If you made the purchase with a credit or debit card, the refund will generally be credited back to that card.
Will AutoZone refund without receipt? ›
If you are returning an item(s) and you no longer have the receipt(s), contact AutoZone Customer Support at 800.288. 6966 to request the transaction information for your order. The customer service representative will also explain the process for returning your item(s) to the nearest AutoZone store.
Does AutoZone price match? ›
The answer may vary depending on the specific policies of your local Autozone store. While some locations may honor price matches with online retailers like Amazon, others may have restrictions or exclusions.
Can AutoZone tell if your starter is bad? ›
STARTER TESTING
This vital component can be checked quickly to see if you need a replacement. How to get your starter tested: Remove the starter and bring it to a nearby AutoZone. We'll test the starter for free, and it only takes 5 minutes.
Get a new OBDII scanner at AutoZone and expand your DIY horizons. Or, explore our Loan-A-Tool program to borrow the tester at no charge.
Does AutoZone read your car for free? ›
AutoZone offers a complimentary Fix Finder service that efficiently diagnoses warning lights, including Check Engine, ABS, and maintenance indicators. Simply visit your nearest AutoZone store when a warning light appears on your vehicle's dashboard.
What is the controversy with AutoZone? ›
In June 2019 AutoZone entered into an $11 million settlement against with the State of California to resolve allegations that the company had violated state laws governing hazardous waste, hazardous materials, and confidential consumer information.
Are AutoZone tests accurate? ›
Are AutoZone alternator tests accurate? Yes. AutoZone uses professional-grade equipment to perform alternator testing, whether for bench tests or for in-vehicle tests.
How trustworthy is AutoZone? ›
AutoZone has an average rating of 3.6 from 34157 reviews. The rating indicates that most customers are generally satisfied. The official website is autozone.com. AutoZone is popular for Automotive, Auto Parts & Supplies.
Can you get a credit card at AutoZone? ›
How can I get an AutoZone card? You can join the AutoZone Rewards program by visiting any of our participating AutoZone store locations or by going online to AutoZone.com/create.
What is AutoZone's credit rating? ›
AutoZone is annually ranked as a Fortune 500 company and included in Standard and Poor's 500 Index. The company is also given in an investment grade rating of BBB from Standard and Poor's along with a long term rating of Baa1 from Moody's.
How does the AutoZone Rewards program work? ›
customers receive a $20 reward when they spend $20 or more five times within 12 months at an AutoZone store or online. It's that simple. Members also receive access to special offers such as additional savings, exclusive promos, and quick checkout.
How do I use AutoZone merchandise credit? ›
How to Redeem:
- During checkout, under payment go to: 'Add AutoZone Gift Cards & Merchandise Credit' and select 'Add'.
- Enter your gift card code and PIN. Select 'Apply. '
- Your gift card balance will be applied to your order total.